Tri-Star's Management Team

Michael Pollakowski, President

Michael is the current president of Tri-Star. He has 25 years experience in the investment /insurance industry. As founder of Reliant Financial Services Inc., Michael's firm manages $500 million dollars of assets, servicing 19,000 individual clients throughout Missouri and Kansas. Michael became an owner in 2006, along with one of the founding partners of Tri-Star, Steve Hargrave. Michael has been married for 14 years, and has 2 children.

Ken Dixon, Vice President

Ken Dixon is the primary consultant charged with account responsibilities. He will maintain that relationship through the implementation phase and on an ongoing basis. Ken is a CFC (Certified in Flexible Compensation) and a CPA with five years public accounting experience, seven years experience as a controller with responsibility for employee benefits for a 1,000 life employer, and 19 years experience as a flexible benefit plan consultant. He is a member of The Employers Council on Flexible Compensation and the Employee Benefits Association of St. Louis. Ken has been responsible for the implementation of new flex plans for many employers over the years, including public school systems, universities, banks, insurance administrators, hospitals and private corporations. He has also been responsible for the outsourcing of plan administration for Edward Jones, Cancer Treatment Centers of America, Enterprise Rent-A-Car, Pulitzer Newspapers and Peabody Energy Corporation.

Pam Mallory, Director of Marketing

Pam graduated from the University of Missouri, Columbia, with a BS in Accountancy. She has experience as an auditor, accounting manager of a corporate division serving multiple independently owned co-ops, as well as experience in third party administrative services of employee benefit plans. Pam joined Tri-Star’s management team in 2008. She has worked for a nation-wide third-party administrator of Flexible Spending Account, Health Reimbursement Account, and Pre-Tax Commuter Benefit Plans since 1989. She brings with her, expertise in management of corporate operations, plan design, communications and marketing, as well as claims administration. She was responsible for implementation of plans for state and university, public school, as well as private employers throughout the United States. She is responsible for marketing and communications for Tri-Star.

Stephanie Latina, Implementation Manager

Stephanie Latina graduated from Missouri State University in Springfield, Missouri with a BS in Human Resources Management (with a minor in Insurance). Prior to Tri-Star, she worked in employee benefits with Universal Orlando and Charter Communications. She began her career with Tri-Star in 2003. She is responsible for establishing and maintaining employer data in the benefits system, generating plan documents, and setting up employers with the debit card. She is also Tri-Star's Privacy Officer for HIPAA compliance. She is a CFC (Certified in Flexible Compensation) and periodically attends seminars conducted by ECFC.

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